Terms of Use

Last Updated: 2025-09-05 (Taipei time)

Welcome to Lilia’s official website (the “Website”, “we”, “our”, or “us”). Please read these Terms of Use (the “Terms”) carefully before using the Website. By accessing or using the Website, you agree to be bound by these Terms as updated from time to time. If you do not agree, please discontinue use immediately.

Related policies (separate pages): For personal data processing, see our Privacy Policy. For cookies, pixels, and similar technologies, see our Cookie Policy. Lilia apps/devices may be governed by separate terms or an EULA; where applicable, those documents prevail for the app/device.

1. Definitions

  • Website: Lilia’s main domain and subpages, campaign/landing pages, forms, and CMS-hosted content.
  • User/you: Any individual or entity accessing or using the Website.
  • Content: Text, images, graphics, logos, videos, layouts, trademarks, code, and other materials on the Website.

2. Eligibility

You represent and warrant that (a) you are at least 18 years old (or the age of majority in your jurisdiction) or have valid parental/guardian consent; and (b) you have full legal capacity to enter into these Terms.

3. License and Restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. Except as permitted by law or with our prior written consent, you shall not:

  • Copy, modify, distribute, publicly perform/display, resell, or rent any part of the Content;
  • Reverse engineer, decompile, attempt to extract source code, or use automated means (e.g., crawlers, bots) to scrape the Website at scale;
  • Interfere with or disrupt the security, integrity, or operation of the Website (including probing or circumventing access controls);
  • Misuse any trademark, logo, or brand identifier;
  • Use the Website in violation of applicable law or third-party rights.

4. Forms, Communications, and Submissions

Some features (e.g., contact forms, event sign-ups, newsletter subscriptions) may require you to provide information. You agree to provide true, accurate, current, and complete information and update it as needed. We may contact you via the methods you provide (e.g., email). You are responsible for safeguarding your email/account access.

Personal data collection, use, retention, and your rights are described in our Privacy Policy.

5. Health & Safety Notice (General Wellness)

Website content may cover general wellness topics (e.g., relaxation, sleep) and may reference Lilia devices. All information on the Website is for informational purposes only and is not medical advice, diagnosis, treatment, or prevention of disease. If you have medical questions, consult a qualified physician. Unless expressly labeled and duly authorized under applicable laws, our products/services are not medical devices.

6. Intellectual Property; Feedback

The Website and the Content are protected by copyright, trademark, and other IP laws. All rights are owned by Lilia or its licensors. You may not use our trademarks, logos, or similar marks without written permission, nor remove or alter any rights notices.
Unless otherwise agreed in writing, any feedback or suggestions you provide (“Feedback”) grant Lilia a worldwide, royalty-free, irrevocable, sublicensable license to use and exploit such Feedback for any lawful purpose without obligation to you.

7. Third-Party Links & Services

The Website may include links to, or embedded content from, third-party websites/services (e.g., video platforms, social plugins, analytics/ads tools). Such third parties are not controlled by Lilia. We are not responsible for their content, privacy practices, or security. Review their terms and policies independently.

8. Acceptable Use

You agree not to:

  1. Engage in illegal, fraudulent, or rights-infringing conduct, or encourage others to do so;
  2. Infringe IP, privacy, or other rights;
  3. Distribute malware, spam, or otherwise abuse the Website;
  4. Impose unreasonable or disproportionately large loads on our infrastructure;
  5. Collect information about other users without authorization;
  6. Violate these Terms, community standards, or public order/morality laws where applicable.

9. Disclaimers

The Website and Content are provided “as is” and “as available”. We do not warrant the accuracy, completeness, timeliness, reliability, suitability, error-free or uninterrupted nature of the Website/Content, nor compatibility with your devices. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Lilia and its affiliates, directors, employees, and suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including data loss, goodwill harm, or lost profits) arising from or related to your use or inability to use the Website.
In any case and regardless of the cause or theory, our aggregate liability to you shall not exceed the amounts you actually paid to us for use of the Website in the six (6) months preceding the event giving rise to liability, or NT$3,000 if no amounts were paid.

11. Indemnification

You agree to indemnify and hold harmless Lilia and its affiliates/personnel from any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, unlawful conduct, infringement, or misuse of the Website.

12. Service Changes; Suspension; Termination

We may modify, update, suspend, or discontinue all or part of the Website at any time (temporarily or permanently) without prior notice. Where reasonably believed that you violated these Terms or present risks, we may restrict or terminate your access to the Website.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of China (Taiwan), excluding conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Website shall be submitted to the Taipei District Court, Taiwan as the court of first instance with exclusive jurisdiction, except where consumer protection or other mandatory laws provide otherwise.

14. Relationship with Privacy & Cookie Policies

  • Personal data processing is governed by the Privacy Policy.
  • Cookies and similar technologies are governed by the Cookie Policy.
  • In case of conflict concerning data processing, the Privacy Policy prevails; for other Website-use matters, these Terms prevail.

15. Export Controls & Sanctions

You agree not to use the Website in violation of applicable export control, trade sanctions, or embargo laws/regulations.

16. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date above will reflect the latest version. For material changes, we may provide additional notice (e.g., banner, pop-up, or email where applicable). Your continued use after changes become effective constitutes acceptance of the revised Terms.

17. Miscellaneous

  • Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
  • No Waiver: Failure or delay to enforce any right shall not constitute a waiver.
  • Assignment: You may not assign these Terms without our prior written consent; we may assign freely.
  • Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding the Website and supersede prior agreements.
  • Language / Precedence: These Terms may be provided in multiple languages. In case of discrepancy, the Traditional Chinese version of the Terms shall prevail.
  • Headings: Headings are for convenience only and do not affect interpretation.

18. Contact Us

  • Legal/Terms inquiries: legal@your-domain.example (replace with official address)
  • Registered/Correspondence address: [Insert legal company name & address]

If you have questions about these Terms, please contact us.

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